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UNIVERSITY OF ILLINOIS URBANA-CHAMPAIGN

Support

Getting Help

We offer several ways of finding content and encourage exploring our knowledge base and engaging the community for support.

When All Else Fails

Report problems to us directly and track their progress. We will try our best to answer your questions and work with you to resolve any issues you may have.

Finding Content

Resources

Find the latest cutting-edge research in our resources.

Community Help

Wiki

Take a look at our user-generated wiki pages or write your own.

Getting Support

Knowledge Base

Find answers to frequently asked questions, helpful tips, and any other information we thought might be useful.

Report Problems

Report problems with our form and have your problem entered into our ticket tracking system. We guarantee a response!

Track Tickets

Have a problem entered into our ticket tracking system? Track its progress, add comments and notes, or close resolved issues.